Panasonic NN-SN936B Countertop Microwave with Inverter Technology, 2.2 cu. ft, 1250W, Black – Works great, just what I wanted.
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- Enjoy faster cooking times with 1250 watts high power
- Microwave Inverter technology delivers a seamless stream of cooking power
- Advanced Inverter Turbo Defrost speeds up defrosting time. Cavity dimensions (H x W x D): 10 15/16 x 18 7/16 x 18 1/2 inches , unit dimensions (H x W x D): 14 x 23 7/8 x 19 7/16 inches
- Automatic sensor adjusts power and times for different foods. Power Consumption: 1460W
- Make food preparation simpler with 9 preset menu items
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Product Code: B01DEWZWGC
List Price: $ 226.95
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This 2.2 cu ft. black microwave oven features Panasonic patented Inverter Technology engineered for even cooking and delicious results – no more overcooked edges or cold centers. The Panasonic NN-SN936B offers 1250 Watts of high cooking power and 14 Preset Auto Cook Menu Items. One-Touch Genius Sensor Cook and Reheat functions, takes the guesswork out of microwaving by automatically setting power levels and adjusting cooking or reheating time. Other highlights include a Membrane keypad, Inverter… You can see more product information at here
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Panasonic NN-SN936B Countertop Microwave with Inverter Technology, 2.2 cu. ft, 1250W, Black
Customer rating: 4/5 stars ★★★★☆
List Price: 226.95
Discount: 26% save $58 off your order + Free Shipping
Availability: New, original packaging – In stock
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Update, the final wait time for the second call was over 32 minutes.
Second update, February 9, 2017
After lengthy, very, and not particularly cordial discussion, Panasonic tech rep agreed to send a container to ship the microwave to be repaired. I delivered the container with microwave to a Fedex office across town and it was shipped prepaid to its destination. About 10 days later it was returned and now appears to be functioning as expected. I'm relieved that the purchase was not a complete loss, but, I'm fairly sure I'd like to avoid the very adversarial process by which the outcome was achieved. I believe that my sincere outrage at having a complete equipment failure after six months use may have helped this resolution, but I would have very much preferred encountering a sympathetic and helpful attitude, given that I feel that the failure was Panasonic's responsibility.
Third update October 12, 2017
Repair made under warranty in January has failed, so that for the second time since the purchase in July, 2016, this microwave is not useable. Panasonic refused to take any responsibility for correcting the failed warranty repair. The only communication available was a chat line exchange with an unsatisfactory outcome. Amazon has indicated that I may receive a refund - possibly partial - upon their receipt of the microwave under an authorized return. Amazon's customer service was a huge improvement on Panasonic's. which was effectively non-existent. Panasonic's customer service telephone number plays a recording stating that there is a $9.95 charge to speak with a technician if the product involved is no longer in warranty, directs the customer to their online site, and terminates the call. It was very difficult to find a Panasonic customer support telephone number, which is kind of academic in any case, given their response. I continue to wonder how Panasonic's marketing group regards their customer support.”
I owned this microwave for six weeks and it no longer works. I have a H97 error. Since it is still under warranty, I contacted Panasonic who instructed that we take it to the nearest Service Repair Center. Drove an hour to get there, only to find out that it can't be fixed. Was told to call Panasonic back and tell them to ship me a new microwave. I did just that and was told my case will be escalated. 72 hours later, I called back to find out nothing has been done. Really? Was told that a Field Rep has to make the decision on whether or not replace the microwave and case will be given to him for review. CS suggested that I call the Service Repair Center and ask the repairman to call the Panasonic Field Rep. I should not have to do that, and won't. Panasonic needs to get their act together fast before I finish this review. It sits at 3 stars right now, and I will change it to either 1 star or 4 stars depending on Panasonics response time and decision. I am the customer, and I am the one without a microwave at the moment. Let's see how Panasonic treats its customers.”
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